Professional background
of Marie Gustavsson
- Commercial Management
- Customer relation
- Food
- Recruitment
- Manager/Leader
- Business transformation
- Retail
- Business owner/Entrepreneur
- International Experience
- Board Member
STRATEGY LEADER & MANAGER
”Profitability & Responsibility”.
I have more than 20 years’ experience of being both a manager and a leader in different businesses in a variety of countries. I am known to have strong leadership skills and to make things happen. I have had full profit & loss responsibility with a turnover of +102 M€ and leading teams up to 150 people. One result I am proud of was when I together with my department reduced cost with 1 M€ within the time frame of 6 months and kept the same high quality as before. Another achievement was when IKEA Sweden become the world leader in plant-based protein dishes.
Management | Leadership
Education
University classes:
- Economics
- Informatics (systems science)
- Political science
- Organizational psychology
- English
- Diplomate Informatory
Private classes:
- Certified Board member
- Leadership program
- Facilitating leadership
- Sustainable leadership
- Democratic leadership
- Development/Group/Leadership
- Negotiation
Languages
Skills
- Achiever
- Realtor
- Empathic
- Maximizer
- Analytical
Other information
- Krankajen 14
SE-21112 Malmö - Mobile: +46(0)729776799
- marie.gustavsson@gustavum.com
- Nationality: Swedish
- Born: 1 Maj 1966
Professional Experience
Gustavum AB, Malmö, Sweden
2019 – Present
Investment, Consulting & Advising
FOUNDER, BOARD MEMEBER & CONSULT
Website: Gustavum.com
IKEA Svenska Försäljnings AB, Helsingborg, Sweden
Jan 2002 – Dec 2019
Country Commercial Food Manager
Main responsibility to increase growth for the 20 IKEA stores in Sweden and to secure a sustainable focus. Urban Farming and Plant-based protein dishes. Responsible for a turnover 102 M€.
IKEA B.V., Croydon, London, United Kingdom
Aug 2015 – Jan 2017
Customer Relations Manager
Responsible to build and retain long lasting relationships with new and existing customers and exceed their expectations throughout their entire shopping experience in different channels.
Responsible for 150 co-workers.
IKEA B.V., Amsterdam, Netherlands
Nov 2014 – Jul 2015
Customer Relations Manager
Responsible to build and retain long lasting relationships with new and existing customers and exceed their expectations throughout their entire shopping experience in different channels.
Responsible for 140 co-workers.
Inter IKEA System B.V., Delft, Netherlands
Feb 2012 – Nov 2014
Customer Relations Manager
Responsible to identify development activities with purpose to improve customer experience in all
”Touch Points”. Responsible to implement a new cash system in the store. To be the change coordinator and change driver. Responsible for 140 co-workers and related investments.
IKEA AB, Älmhult, Sweden
Aug 2008 – Jan 2012
Unit Manager Recruitment & Support
Responsible to optimize and streamline the process and lower the cost with 50% with a time frame of six months and to secure the same level of quality. I completed the change successfully within the timeframe and saved approximately 1 M€. Responsible for
24 co-workers divided into two different teams.
Samhall AB, Älmhult, Sweden
Jan 2006 – Jul 2008
Manager
Responsible for 40 co-workers divided into different assignment and cities. Purpose to develop and strengthening each individual through work to be able to work on the open label market. I turned around minus profit to healthy result.
SVT, Stockholm, Sweden
Jan 1999 – Dec 2005
Manager assistant / Team manager
Manager assistant technical department and team leader for the economic department and coordinator for the news department.
Samhall AB, Stockholm, Sweden
Jan 1988 – Jul 1990
Manager
Responsible for Startup new businesses within external companies. Established projects, calculations, recruitments and implementations.